Contact information

Vivid Layer Lab is operated by RGP ALONSO LLC, a Florida-based online retailer specializing in disposable travel consumables.

Our product range includes disposable bed sheets, disposable duvet or comforter covers, disposable toilet-seat covers, and related products designed for temporary travel and accommodation needs.

Business Information

Legal Business Name:
RGP ALONSO LLC

Website / Brand:
Vivid Layer Lab

Website:
https://www.vividlayerlab.site/

Business Address:
15641 SHORE WALK DR
Winter Garden, FL 34787
United States

Return Address:
15641 SHORE WALK DR
Winter Garden, FL 34787
United States

Primary Contact:
MICHELE LEE TERMIN

Customer Service Email:
[email protected]

Customer Service

Customers may contact us regarding:

  • Existing orders;
  • Product questions;
  • Disposable bed sheets;
  • Disposable duvet or comforter covers;
  • Disposable toilet-seat covers;
  • Product quantities;
  • Shipping status;
  • Tracking information;
  • Address corrections;
  • Damaged packages;
  • Incorrect orders;
  • Missing products;
  • Returns;
  • Refunds;
  • Replacement requests;
  • Privacy matters; and
  • General website inquiries.

Return and Refund Correspondence

For a return or refund request, customers should provide:

  • Order number;
  • Name associated with the purchase;
  • Product involved;
  • Reason for the request; and
  • Photographs where relevant.

This information helps us identify the transaction and evaluate the matter efficiently.

Privacy Requests

For privacy-related inquiries, please email:

[email protected]

Customers are encouraged to use a subject such as:

“Privacy Request”

and clearly identify the privacy right or concern involved.

Mailing Address

RGP ALONSO LLC
Attn: MICHELE LEE TERMIN
15641 SHORE WALK DR
Winter Garden, FL 34787
United States

Customer Communication

We aim to provide clear and commercially reasonable assistance concerning purchases made through Vivid Layer Lab.

When contacting us about an existing transaction, including the order number and relevant supporting information can help us identify the order and respond more efficiently.