Privacy policy
RGP ALONSO LLC, operating the online store Vivid Layer Lab, respects the privacy of customers and visitors to https://www.vividlayerlab.site/.
This Privacy Policy describes the types of information we may collect, the purposes for which we may use that information, circumstances in which information may be disclosed, and certain choices that may be available to consumers under applicable law.
Our website primarily offers disposable travel consumables, including disposable bed sheets, disposable duvet or comforter covers, disposable toilet-seat covers, and related travel-use products.
1. Information We Collect
The information collected depends on how you interact with our website.
Information You Voluntarily Provide
When you place an order, contact us, request a return, or otherwise communicate with us, we may collect:
- Name;
- Email address;
- Telephone number, if provided;
- Billing address;
- Shipping address;
- Order information;
- Product selections;
- Payment-related information;
- Return and refund information;
- Customer-service correspondence;
- Information contained in messages or inquiries; and
- Other information you voluntarily provide.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically.
Depending on the website technologies in use, this may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- General geographic location;
- Pages viewed;
- Referring page;
- Date and time of access;
- Session information;
- Website interaction information; and
- Technical diagnostic information.
2. Payment Information
Payments may be processed through third-party payment providers.
We may receive transaction-related information necessary to confirm and administer your purchase, such as payment status, transaction identifiers, payment method type, or limited payment information.
We generally do not need to store complete payment-card information when a third-party payment processor handles the payment transaction.
3. How We Use Personal Information
We may use personal information to:
- Process customer orders;
- Confirm transactions;
- Arrange shipping;
- Deliver products;
- Respond to customer inquiries;
- Process returns and refunds;
- Provide order notifications;
- Maintain customer records;
- Detect fraud;
- Prevent unauthorized transactions;
- Protect website security;
- Improve website functionality;
- Analyze website performance;
- Improve product presentation;
- Communicate regarding transactions;
- Send promotional communications where permitted;
- Maintain accounting records;
- Resolve disputes;
- Comply with legal obligations; and
- Establish, exercise, or defend legal rights.
4. Cookies and Similar Technologies
Vivid Layer Lab may use cookies, pixels, tags, local storage, analytics tools, and related technologies.
These technologies may be used to:
- Keep shopping functionality operating;
- Remember session information;
- Maintain website security;
- Analyze website traffic;
- Understand visitor behavior;
- Improve website performance;
- Remember certain preferences; and
- Support advertising or marketing activities where applicable.
Visitors may be able to control certain cookies through browser settings. Blocking essential cookies may affect the functionality of the website.
5. Information Sharing
We may share personal information with service providers that perform business functions on our behalf.
Depending on our actual operations, such providers may include:
- Payment processors;
- Website-hosting companies;
- E-commerce technology providers;
- Shipping carriers;
- Order-fulfillment providers;
- Customer-support platforms;
- Analytics providers;
- Fraud-prevention providers;
- Information-security providers;
- Professional advisers; and
- Government agencies or other parties where disclosure is required or permitted by law.
We seek to limit information disclosed to third parties to what is reasonably necessary for the relevant purpose.
6. Business Transactions
If RGP ALONSO LLC becomes involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information maintained as part of the business may be transferred as reasonably necessary for the transaction.
Such information remains subject to applicable privacy and data-protection requirements.
7. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no Internet connection, website, electronic database, or storage system can be guaranteed to be completely secure.
Accordingly, we cannot promise absolute security against every possible unauthorized access, disclosure, alteration, or destruction of information.
8. Data Retention
We may retain personal information for as long as reasonably necessary for:
- Order fulfillment;
- Customer support;
- Accounting;
- Returns and refunds;
- Fraud prevention;
- Legal compliance;
- Dispute resolution;
- Enforcement of agreements; and
- Other legitimate business purposes.
When information is no longer reasonably necessary, it may be deleted, anonymized, aggregated, or securely disposed of, subject to legal, accounting, security, and operational requirements.
9. Florida Privacy Rights
Florida's current privacy statute, the Florida Digital Bill of Rights, contains specific consumer rights and obligations applicable to covered businesses. These provisions include rights to access personal data, correct inaccuracies, request deletion, obtain portable copies in certain circumstances, and opt out of specified processing activities.
The statute also contains applicability thresholds and exemptions. Therefore, the rights described in this section apply to the extent that the relevant Florida law applies to RGP ALONSO LLC and the particular consumer or processing activity.
10. Consumer Requests
Where applicable law grants you a privacy right, you may contact us at:
Your request should clearly identify the privacy right you wish to exercise.
Depending on the nature of the request, we may take reasonable steps to authenticate your identity before providing information or completing the request.
Florida law provides specific procedures concerning authenticated consumer requests and controller responses.
11. Correction Requests
If you believe that personal information maintained by us is inaccurate, you may contact us and request a correction where such a right applies.
Please identify the information you believe is inaccurate and, where appropriate, provide the corrected information.
12. Deletion Requests
Where applicable law provides a right to deletion, you may request deletion of personal information.
Deletion rights may be subject to legal exceptions, including circumstances in which information must be retained for legal compliance, security, fraud prevention, accounting, dispute resolution, or other purposes recognized by law.
13. Opt-Out Rights
Where applicable, consumers may have rights to opt out of certain forms of processing, including:
- Targeted advertising;
- Sale of personal data;
- Certain profiling activities producing legal or similarly significant effects; and
- Certain processing of sensitive data.
Florida's statutory consumer-rights provision expressly identifies these categories, subject to the statute's applicability and exceptions.
14. Children's Privacy
Our products may be purchased by adults for travel involving children or families.
However, the website is not intended to knowingly collect personal information from children in circumstances where applicable law requires parental consent.
Parents and guardians should supervise children's use of online shopping websites.
If a parent or guardian believes that a child has provided personal information to us in circumstances where collection was not appropriate, please contact us.
15. Marketing Communications
If you voluntarily subscribe to promotional communications, we may send information regarding products, promotions, new collections, or other commercial messages.
You may unsubscribe from promotional emails through the unsubscribe mechanism contained in the communication or by contacting us.
Transactional communications—including order confirmations, shipping notifications, security notices, and customer-service responses—may continue when reasonably necessary.
16. Third-Party Websites
Our website may contain links to third-party websites or services.
Those third parties operate independently and may maintain different privacy policies.
RGP ALONSO LLC is not responsible for the privacy practices, security controls, or content of independent third-party websites.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our data practices, technologies, business operations, or legal obligations change.
The revised version will be posted on the website with a new effective date.
18. Privacy Contact
RGP ALONSO LLC
Attn: MICHELE LEE TERMIN
15641 SHORE WALK DR
Winter Garden, FL 34787
United States
Email: [email protected]